Wednesday, January 19, 2011

RightNow Acquires Natural Language Search Company Q-go For $34 Million

Customer service experience company RightNow has acquired the Dutch natural language search company Q-Go for $34 million according to a news release this morning. The acquisition will improve customer experience in web search and site experience for RightNow clients.

RightNow is also predicting that the acquisition will add $8 million in revenue for 2011 and improve earnings for 2012.

Says RightNow CEO Greg Gianforte, ?I am excited to add Q-go?s solutions and talent to the RightNow organization. Q-go?s leading edge technology has been proven to drive higher conversion rates, increase revenue and improve web visitor experiences for companies."

Tricia Vessey Trista Rehn Tyra Banks Uma Thurman Vanessa Hudgens

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